Privacy Policy

Effective Date: February 15, 2025

PhotosConvert (“PhotosConvert”, “the Site”, “we”, “us”, or “our”) operates https://www.photosconvert.com. We are committed to protecting your privacy and providing a secure, transparent experience when you use our image conversion and utility tools. By using our Service you agree to the practices described in this Privacy Policy.

1. Who We Are

Website: https://www.photosconvert.com
Operating Name: PhotosConvert
Location: Bangladesh
Contact Email: info@photosconvert.com

For applicable data protection laws (including the GDPR), PhotosConvert is the Data Controller for the personal data described in this policy.

2. Core Principle: Zero File Retention

PhotosConvert is a transactional tool: uploaded files are processed only to perform the requested conversion.

  • Purpose: Files you upload are used solely to complete the conversion you requested.
  • No Analysis: We do not inspect, analyze, or use file contents for any other purpose.
  • Automatic Deletion: All uploaded and converted files are permanently deleted immediately after processing, or within a maximum of 60 minutes, whichever occurs first.
  • No Backups: We do not keep copies, backups, or archives of uploaded or converted files.

3. Personal Data You Provide Directly

We only collect personal data you voluntarily provide, for example:

  • Contact information: Email address and message content when you contact support.
  • Purpose: To respond to your request or provide support.
  • Retention: Contact emails are retained only as long as necessary to resolve the inquiry.

4. Automatically Collected Information (Usage Data)

When you visit our website we automatically collect technical and usage information such as:

  • IP address, browser type and version, operating system, pages visited, time on pages, referrer URL, and device type.

Purpose: Security monitoring, performance optimization, fraud prevention, and service improvement.

Retention: Server logs are generally retained for up to 30 days for security purposes unless otherwise required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for essential functionality, analytics, and advertising.

  • Essential / Strictly Necessary: Required for core site functions (conversion session continuity, security, login). Active without consent.
  • Performance & Analytics: e.g., Google Analytics cookies (_ga, _gid). Activated subject to consent for EEA/UK users. Opt-out: https://tools.google.com/dlpage/gaoptout
  • Advertising / Personalization: Google AdSense and related advertising cookies (including the DART cookie). You can manage Ad Settings at https://adssettings.google.com

6. Third-Party Services and Data Processors

We work with trusted third-party providers who may process limited personal data on our behalf:

  • Cloudflare (CDN & Security) – DDoS protection, content delivery, security. Cloudflare may process IP addresses and request metadata. https://www.cloudflare.com/privacypolicy/
  • LiteSpeed Cache & QUIC.cloud – Caching and performance optimization; temporary processing of requests. https://quic.cloud/privacy-policy/
  • Tailwind CSS CDN (cdn.tailwindcss.com) – Delivers styling assets; requests to this CDN may expose visitor IP addresses to the CDN provider. Consider hosting assets locally to reduce third-party requests.
  • Google Services – Google Analytics and Google AdSense for analytics and ads. Google may process and store data in the United States. https://policies.google.com/privacy
  • Hosting Provider – Our website is hosted on secure servers located in Singapore (hosting provider may process technical logs).

We require our processors to process data only on our instructions and to maintain appropriate safeguards.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence (including the United States and Singapore) where some of our service providers operate. When transfers occur, we use contractual safeguards and rely on providers that commit to appropriate data protection standards.

8. Legal Basis for Processing (EEA / UK Users)

For EEA and UK residents, we rely on the following legal bases:

  • Performance of a contract: Processing uploaded files to deliver the conversion service.
  • Legitimate interests: Security, fraud prevention, site operations, and service improvement.
  • Consent: Where required (e.g., non-essential cookies and tracking for EEA/UK users).

9. Data Retention Summary

  • Uploaded files: Deleted immediately or within 60 minutes.
  • Server logs: Up to 30 days (for security monitoring).
  • Analytics data: According to Google Analytics settings.
  • Contact emails: Only as long as necessary to respond to inquiries.

10. Security Measures

We implement industry-standard technical and organizational measures to protect data, including:

  • SSL/TLS encryption in transit
  • Secure hosting infrastructure and access controls
  • Firewall and DDoS mitigation via Cloudflare
  • Regular security updates and monitoring

No method of internet transmission or electronic storage is completely secure; absolute security cannot be guaranteed.

11. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • EEA/UK (GDPR): Right to access, rectification, erasure, restriction, objection, and portability.
  • California & US residents (CCPA/CPRA): Right to know, delete, and opt out of sale (we do not sell personal data).

To exercise rights or make a request, contact: info@photosconvert.com. We will respond in accordance with applicable law.

12. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we become aware we have collected personal data from a child under 13, we will promptly delete it.

13. Data Breach Procedures

If a data breach occurs that requires notification under applicable law, we will:

  • Investigate and contain the incident promptly,
  • Notify affected individuals and regulators as required, and
  • Implement remedial measures to prevent recurrence.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. materially revised policies will be posted here with a new “Effective Date”. Your continued use of the Service after changes indicates acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact:

Email: info@photosconvert.com
Website: https://www.photosconvert.com